Question 1

Is SLYDE N RESTORE a licensed restoration contractor?

Accepted Answer

No. SLYDE N RESTORE is a dispatch and referral service. We connect you with independently owned, licensed (where required), and insured local restoration contractors — we don't perform the cleanup or repair work ourselves.

Question 2

How fast will someone contact me?

Accepted Answer

Mark your request as an emergency if you have active flooding, fire aftermath, or another safety hazard — contractors in our network generally prioritize emergency requests. That said, actual response time depends on contractor availability in your specific area and can vary.

Question 3

What areas do you serve?

Accepted Answer

We're building a nationwide network of vetted restoration contractors. Coverage varies by location and damage type — submit a request and we'll match you with the closest available contractor in our network.

Question 4

How much will this cost?

Accepted Answer

Cost depends on the scope of damage, your insurance coverage and deductible, and local labor/material rates. Your matched contractor will typically provide an on-site assessment and quote before any work begins.

Question 5

How are contractors vetted before joining the network?

Accepted Answer

Before any contractor receives referrals through SLYDE N RESTORE, we require proof of applicable state licensing (where the trade requires it) and active general liability insurance, and we monitor customer feedback over time. We still recommend confirming license and insurance status directly with any contractor before work begins.

Question 6

Do I have to pay SLYDE N RESTORE to submit a request?

Accepted Answer

No. Submitting a request is always free for homeowners and businesses. We're paid a referral fee by the contractor we match you with.

Question 7

What if I don't have insurance, or my claim gets denied?

Accepted Answer

You can still request service — many contractors offer out-of-pocket pricing or payment plans. Discuss payment options directly with your matched contractor; SLYDE N RESTORE isn't involved in billing or insurance claims.

Question 8

Is my information shared with anyone?

Accepted Answer

We share the details you submit (contact info, address, damage description, and any photos) with the contractor(s) we match you to, so they can assess and quote the job. We don't sell your information to unrelated third parties.

Frequently asked questions