Guides
Educational guides beyond our dispatch categories
We actively dispatch water, fire/smoke, storm/debris, and mold requests. These guides cover related topics we don't route jobs for yet — useful background if you're dealing with one of them.
No phone line for these categories
Every guide below is informational only. We don't currently match requests in these categories to a contractor — use the guide to evaluate a specialized provider yourself.
Not Yet Dispatched
Biohazard & Crime Scene Cleanup: What to Know Before You Hire
Biohazard cleanup involves health and legal requirements standard restoration work doesn't. Here's what to know and what to check before hiring anyone.
Last reviewed
Not Yet DispatchedCommercial & Large-Loss Restoration: How It's Different From Residential Work
Large commercial losses need a different scale of response than a residential job. Here's what changes and what to ask a prospective provider.
Last reviewed
Not Yet DispatchedPaying for Disaster Restoration: Insurance, Financing, and What to Watch For
Insurance doesn't always cover the full cost of restoration. Here's how claims typically work, common coverage gaps, and financing options worth knowing about.
Last reviewed