Privacy Policy

What this covers

This policy describes how SLYDE N RESTORE (https://slydenrestore.com) collects, uses, and shares information when you use this website, including submitting a service request, a partner inquiry, or contacting us. SLYDE N RESTORE is a dispatch and referral service — we route your request to an independently owned local contractor, we do not perform restoration work ourselves.

Information we collect

• Request information: name, phone number, email (if provided), service address, ZIP code, damage type, urgency, and a description of the damage you submit through our request form.
• Photos: if you choose to attach photos of the damage, those image files are uploaded and stored so they can be shared with the contractor we route your request to.
• Partner and embed inquiries: if you submit a partner inquiry or use our embeddable request widget, we collect the organization and contact details provided in that form.
• Usage data: standard web analytics, such as pages visited and general device/browser information, collected automatically when you browse the site.

How we use this information

We use the information you submit to route your service request to a contractor in our network that serves your area and damage type, to contact you about that request, to respond to partner inquiries, to operate and improve this website, and to meet legal and recordkeeping obligations.

Who we share it with

When you submit a service request, we share the details you provided — including any photos — with the independently owned, licensed, and insured local contractor we route your request to, so they can contact you directly about the job. We do not sell your personal information. We may share information with service providers who help us operate this website (such as hosting, form processing, and file storage providers), and when required by law.

Consent to be contacted

By submitting the service request form, you confirm the consent checkbox agreeing that SLYDE N RESTORE and the contractor we route your request to may contact you by phone, text message, or email about your request, using the contact information you provided.

Data retention

We retain request information for as long as reasonably necessary to fulfill the purposes described above, including recordkeeping for dispute resolution and legal compliance, after which it is deleted or anonymized.

Your choices

You can ask us what information we have about you, request a correction, or request deletion, by contacting us using the phone number in the site footer. If you no longer want to be contacted about a request you submitted, let us know and we will pass that along to the contractor as well.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.